Resmark

Reservation and Marketing Solutions

Website: http://www.resmarksystems.com

About Resmark Systems

Founded in 2005, Resmark Systems offers comprehensive tour operator software created by tour operators who intimately understand the industry.  Resmark Systems provides online booking software and database automation for activity, lodging and rental services from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion. 

Who uses it?

Tour operators of all types including rafting, biking, fishing, zipline, horseback, sailing, diving, whale watching, lessons, events and more. Travel companies using Resmark range in size from 1 to 50+ users. Check out some of the tour reservation system reviews from Resmark clients.

Why you need it?

Resmark will help increase revenue and save labor costs at the same time. Resmark makes life easier for business owners and reservation staff, leading to happier employees and more satisfied customers.

Why Resmark Users Are so Successful

  • Proven Cost Savings

Tour operators that use Resmark's Tour Booking Software report saving thousands of dollars on marketing.  These same operators are saving time and labor with the significant benefit of offering real-time online reservations.  Many Resmark users currently get over one-third of their reservations online!

  • Better Decisions

Get comprehensive tracking and reporting through the same reporting platform used by companies such as AT&T, Visa and BMW. You'll make better marketing and budgeting decisions, helping you spend each dollar where it really counts.

  • Increased Distribution

Resmark's Tour Booking Software makes it easy for you to sell tours from other companies and even easier for other travel and tour operators to sell your trips.  You'll quickly discover how Resmark can create powerful partnerships and increase sales.

  • Secure & Accessible Data

With Resmark's Tour Booking Software, you'll access your reservations, reports and data from anywhere with 99.9% uptime. Securely process payments according to PCI compliance standards and maintain data backups on a consistent basis.

  • Unparalleled Lead Conversion

Companies who have upgraded to Resmark convert 50 to 200% more leads than prior to using the system. Discover how Resmark's powerful marketing component could potentially pay for the system many times over!

  • Consistent and Reliable Support

Get answers fast with responsive phone, email and online support. Nothing is as critical to your business as the system that powers your sales, payments, and operations. Reliable support is essential and Resmark provides it.

Resmark Tour Management & Booking Software Features

  • Online Reservations » Save Time

Resmark Tour Management Software provides an intuitive online reservation interface so your customers can easily book your tours, lodging or rentals. Ensuring that your inventory is online with real-time availability is crucial to your success.  Customers today expect the convenience of online reservations. You'll not only be able to offer great service, but you'll also save time and labor costs. Current Resmark users get up to 40% of their reservations online!

  • Back Office Reservations » Get Flexibility

Resmark Systems Tour Management Software provides all the tools you need so you can efficiently make reservations on the phone or in person. You'll reduce training time and increase sales with Resmark Systems' user-friendly, feature-rich reservations interface.

  • Networking » Increase Sales

Collaboration both online and off-line with related tour and hospitality businesses is of ever-increasing importance in your marketing efforts.  Whether you collaborate directly with travel agencies, hotels, or any travel-related company, referral-based business is critical to growing your bottom line.  Resmark Systems' Tour Management Software offers the tools to make agency referrals, direct bookings and third-party tours or services an integral part of your business model.

  • Automated Marketing & Email » Increase Conversions

Today more than ever, there is so much competing for your customers’ time and money.  You need a way to generate more leads, convert leads at a higher rate, and reach out to past guests in an effective and efficient manner.  Resmark Tour Management Software provides not only your reservation solution, but also a powerful marketing component including email automation to help you reach your business goals.

  • Accounting & Finance » Make Better Decisions

As all your efforts in marketing, sales, and operations come together in a successful business, it’s imperative that you have the right tools to effectively manage accounting and finance to make the right business decisions.   Resmark's Tour Management Software provides simple and efficient solutions to help you analyze cash flow and profitability, automatically communicate with customers regarding payments, and maintain flexibility while following standard accounting principles.

  • Operations & Logistics » Increase Efficiency

Just as important as the need to increase sales of your products and services is your ability to provide the highest levels of service in your operations and inventory management. Resmark Systems' Tour Managment Software offers tools to help your operation run smoothly and to help exceed the expectations of your guests.

See: http://www.resmarksystems.com/features/

Some Companies That Use Resmark Systems

Sandals & Beaches Resorts | Caribbean
West Coast Aquatic Safaris | Tofino, BC
Glacier Guides | Montana
Cascade Raft & Kayak | Idaho
Big Creek Expeditions | Tennessee
Nantahala Outdoor Center | North Carolina
Western River Expeditions | Utah
Long Point Eco Adventures | Ontario, Canada
Orange Torpedo Trips | Oregon
Zoar Outdoor | Massachusetts
Far Flung Outdoor Center | Texas
Moab Adventure Center | Utah
Grand Canyon Expeditions | Arizona
Mariah Wilderness Expeditions | California
… and more!

Industry Contact

Brandon Lake
This email address is being protected from spambots. You need JavaScript enabled to view it.
888.737.6275

Follow Resmark Systems

Blog: http://www.resmarksystems.com/blog/
Twitter: https://twitter.com/resmarksystems
LinkedIn: http://www.linkedin.com/company/resmark-systems
Facebook: http://www.facebook.com/ResmarkSystems

Media Contact

Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.
Dave Wiggins: 303.554.8821 / This email address is being protected from spambots. You need JavaScript enabled to view it.

A Gallop into the World of Digital Liability Waivers Frees Up the Reins at Ranches and Riding Stables, Reports WaiverSign

SALT LAKE CITY, UT, April 27, 2022 – Ranch and riding stable teams who have galloped into the world of digital horseback riding liability waivers have found new support and freedom in the saddle. 

Why?

Gone are the days of sorting out who has/has not signed a paper waiver and then managing the barrage of signed paper waivers that have to be sorted and stored.

The go-to company for the latest trend in digital waiver applications and equine liability waiver service is WaiverSign. Doug Cole shares his evolution to digital waivers and the WaiverSign format as an outfitter who pre-dates digital media. Now he applies this evolving technology at Marble Mountain Ranch on the Klamath River in northern California.

In his early raft guiding days, he recalls, “We wouldcarry our hard copy liability release form to river’s edge as part of our orientation talk.” The downside of this strategy was that in a court of law the river’s edge signing process could be construed as coercion: “Sign now, or you don’t get on the river.”

He explains that WaiverSign provides a stronger legal basis. Someone who is considering a booking has immediate access to the waiver and can sign online as part of the reservation process prior to arrival at the ranch.

“They cannot argue that they had no time to read or that they were under duress. They have easy access to release forms. The digital system totally abolishes the argument that they didn’t know what it was,” he explains.

Marble Mountain Ranch can accommodate up to 30 guests who pursue, in addition to traditional horseback activities, whitewater rafting, kayaking, sporting clays and shooting sports, ATV rides, paintball, and fly fishing. Each activity and exposures not specifically enumerated are all covered in a single release form. If legal counsel recommended separate releases for each activity, WaiverSign could accommodate that as well and even provide a single signing link for applying an electronic signature to multiple documents in a single, easy flow for the guest.

Near Seattle in Port Orchard, WA, the horse stables known as The Whole Horse Place focus on helping ages six to grandparents understand and appreciate horses as well as the safety protocols that make animal and human interactions more enjoyable. Waivers are among its administrative protocols. WaiverSign’s digital technology has been in place since February 2022.

“It’s easier to have people sign waivers before they come,” reports Tina Meekins, spokeswoman. Now when clients arrive, instead of handing out paper waivers, her team is freed up to help guests become comfortable with their boots and helmets.

WaiverSign is hand-tailored to fit the specific needs of the companies it serves. In the case of this company, the digital waiver can help protect privacy.  Sometimes accompanying adults for personal reasons request that photos of their children not be taken and circulated. Guests can’t sign off on the digital waivers until all the boxes (questions) are checked. 

“Oh man, it cost me a lot of money to run off those paper waivers,” Meekin recalls. Now with waivers signed digitally her team is freed up to work with students in half-day and whole-day classes.

In addition to summer horse camps, throughout the year there are, among others, courses targeting home-schoolers and family bonding opportunities.

On the Brazos River in Satin, Texas, 25 minutes from Waco, the 600-acre Moon River Ranch can sleep over 250 guests. Activities include horseback riding, kayaking, skeet shooting, axe throwing and exotic animal safaris.  Each activity requires a liability waiver.

Before signing onto WaiverSign in the summer of 2021, the ranch used old forms printed and physically signed. “Now liability and contracts get signed with one stroke of the keyboard instead of 5,000 pieces of paper floating around. On a ranch there aren’t a lot of places to put paper,” says Cayla Pagels, spokeswoman.

WaiverSign (www.waiversign.com/) has done extensive research into what motivates an organization or business to step up to the plate to secure liability protection through legal documents called waivers, explains Bob Birrell, WaiverSign’s Senior Business Development Manager. This Salt Lake City-based company has carved out an international niche by providing intuitive and efficient ways that allow organizations to secure digitally signed liability waivers that are collected, stored, and can be retrieved for on-demand information about clients, including valuable marketing and demographic information which many businesses never had before using WaiverSign.

“Providers are looking for ways to simplify customer processes, get more organized and help the environment,” he adds. “WaiverSign is being wrapped into business models and protocols for companies of all shapes and sizes.”

Following are some advantages groups and business now recognize when using WaiverSign:

  • Collecting waivers is simplified by using digital rather than paper
  • Communicating and updating information on liability forms does not involve re-printing
  • Digital waivers can provide custom branding for a more professional look
  • Check-ins for groups and individuals are simplified and sped-up
  • Digital information can be securely stored indefinitely
  • Waivers can be customized per activity/adventure
  • Waivers can be site specific
  • Waivers can address multiple language needs
  • Signing activity waivers for minors is easier for parents and guardians to accomplish through WaiverSign

Over the past year, WaiverSign has also seen a lot of uptake for event liability waivers, bounce house waivers, church activity waivers, horseback riding liability waivers, trampoline parks, swimming pool waivers, church activity waivers, sports waivers, personal trainer waivers, gym and fitness waivers, yoga liability waivers, and even waxing consent forms.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

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Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

 

WaiverSign Gains Widespread Appeal Within the Growing Fitness and Gym Industry

SALT LAKE CITY, UT, April 12, 2022 – What do leaders of youth groups, fitness trainers, and gym owners have in common?

At some point, all engage their patrons in physical activity in a variety of forms, therefore giving their organizations a level of liability exposure if something goes wrong.

WaiverSign (www.waiversign.com/) has done extensive research into what motivates an organization or business to step up to the plate to secure liability protection through legal documents called waivers. This Salt Lake City-based company has carved out an international niche by providing intuitive and efficient ways that allow organizations to secure digitally-signed liability waivers that are collected, stored, and can be retrieved for on-demand information about clients, including activities pursued and where and when.

“Through the course of the pandemic, the fitness and gym industry has become more acutely aware of the liabilities it faces if clients are physically impacted by injury or exposure while on site or engaged in activities,” said Bob Birrell, WaiverSign’s Business Development Manager. “The sizeable uptick in new clients utilizing WaiverSign’s products during the height of the pandemic can be attributed to the reality that business owners are not only more aware of this, but also looking for better ways for clients to sign waivers and membership agreements from their own devices.”

“Already in 2022, we see this strong growth trend continuing, as providers are looking for ways to simplify customer processes, get more organized and help the environment,” said Birrell. “WaiverSign is being wrapped into business models and protocols for companies of all shapes and sizes.”

Following is feedback from fitness and gym industry clients who have integrated WaiverSign into their business models:

BRelentless Training and Sports Performance is a small training gym in Morton, IL, that works with athletes of all ages from middle schoolers to professional adults. They assist student-athletes, local teams, and adults who are trying to get on track with their fitness. This operation is unique because the participants in these classes or training programs sign up online. Whether it is a team coming in or a large group ready to take a class, they all have to be prepared to sign a waiver and liability form before entering the gym. With so many people coming in and out on a regular basis, it can be difficult to track everyone down and make sure they sign a paper waiver that often ends up being several pages long. Full teams can have 20-30 athletes, and even though each of them may have signed up online, without a digital solution, each one would have to still fill out a paper waiver when they arrived at the gym. WaiverSign has helped removed the effort, stress, and confusion that can come from collecting paper waivers. See: https://www.waiversign.com/gym-liability-waiver

Whether fitness professionals are looking for a yoga liability waiver or a personal trainer liability waiver, fitness professionals running organizations of all sizes have embraced WaiverSign for both on-site and remote activities.

DS Sports Ventures is a sports investment group that supports nearly 9,000 teams local to the state of Florida. They’ve had to make their own modifications to how they operate.

Annie Cross-Cordon, COO of the investment group, explains. "The COVID-19 pandemic forced our sporting event companies to implement additional waivers in order to get back on the fields." Sports teams already typically require participants to sign one or more legal documents before allowing them onto the team; requiring their 140,000 players to sign even more sports-related waivers presented some serious complications. So they turned to WaiverSign for help making that process easier.

Summit Ascents International, based out of Denver, CO, uses WaiverSign to help their clients scale the summits of signing waivers before their ice climbing courses, domestic and international expeditions. WaiverSign also specializes in digital release forms for tours and activities.

Following are some advantages groups and business now recognize when using WaiverSign:

  • Collecting waivers is simplified by using digital rather than paper
  • Communicating and updating information on liability forms does not involve re-printing
  • Digital waivers can provide custom branding for a more professional look
  • Check-ins for groups and individuals are simplified and sped-up
  • Digital information can be securely stored indefinitely
  • Waivers can be customized per activity/adventure
  • Waivers can be site specific
  • Waivers can address multiple language needs
  • Signing activity waivers for minors is easier for parents and guardians to accomplish through WaiverSign

Over the past year, WaiverSign has also seen a lot of uptake for event liability waivers, bounce house waivers, church activity waivers, horseback riding, trampoline parks, and even waxing consent forms.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

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Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Yoga & Wellness Professionals Embrace WaiverSign at an Incredibly Fast Pace

SALT LAKE CITY, UT, Jan. 20, 2022 – The stats are mind-boggling. For example, the number of yoga practitioners in the United States has almost doubled in the past decade. Now one in 10 Americans do yoga, making the United States one of the top countries where it is practiced.

Even through the pandemic, yoga practitioners around the country have found ways to keep premises open and clients limber and engaged.

One critical tool for yoga professionals continues to be a contractual agreement between practitioner and client that acknowledges the inherent risk in pursuing this activity. This tool is called a yoga liability waiver.

A Salt Lake City-based company, WaiverSign (www.waiversign.com/), has carved out an international niche for itself by providing intuitive and efficient ways that allow operators to secure digitally-signed liability waivers that are collected, stored and can be retrieved for on-demand information about clients, including activities pursued and where and when.

The yoga industry has found WaiverSign to be a smart, hassle-free and contact-free way to handletheir liability and exposure.  When compared to pre-pandemic (2019) numbers, the quantity of yoga and related wellness clients of WaiverSign has nearly tripled.

“Already in 2022, we see this strong growth trend continuing, as providers are looking for ways to simplify customer processes, get more organized and help the environment,” said Kate Tucker, Business Development Manager. “WaiverSign is being wrapped into business models and protocols for companies of all shapes and sizes.”

The premise of WaiverSign is that it should be easy for both companies and for their clients. This element is particularly important in the environment where yoga is being practiced.  A yoga studio is designed to help people relax, find balance, be strengthened and de-stress. Handing out paper liability forms can disrupt the experience. With digital waivers, creating or modifying a release and waiver of liability form is easy, and signing is even easier. Gone are the days of dealing with paper waivers. A digital waiver makes yoga studio owners, teachers or independent contractors all appear more professional. Here’s how:

  • Collecting signatures digitally is contactless, paperless and less expensive than printing and storing paper
  • Information on release forms can be easily updated
  • It’s easy to look up any contact or document in seconds
  • Release forms can be custom-branded

In addition to liability waivers, yoga and wellness businesses also find WaiverSign helpful in serving up their membership agreements as WaiverSign can provide a single link to sign both agreements at once.

For more details, please see https://www.waiversign.com/yoga-liability-waiver

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

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Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Companies Touting Diverse Adventures Are Making Paper Waivers Obsolete with WaiverSign

SALT LAKE CITY, UT, Jan. 12, 2022– The quest for adventure knows no bounds, from hopping on bikes to visit food hubs in Mexico City to renting yachts at a Chicago boatyard. 

One emerging common denominator in the diverse realm called adventure is WaiverSign, an online servicethat allows tour operators to eliminate paper waivers, simplify the waiver collection process and eliminate manual data-entry for all their participants.

Enthusiasm for WaiverSign runs high. Here are some storiesfrom a handful of WaiverSign clients who are finding major benefits from their switch to WaiverSign.

Forces Wives Challenge is a non-profit organization that raises money for various charities linked to the militaryallows military wives to come together and share adventures.

“WaiverSign ticked all the boxes for our organization. It’s more environmentally friendly, more efficient and so easy to use! Now we can be well prepared before an event with no hassle and cost of hard copies,” said spokesperson Stephanie Quintrell.

Chicago Yachting rents private boats with a captain at the helm, and it rents smaller boats for experienced boaters who don’t require a professional captain.

“We use a liability waiver to make sure that all of our customers understand the risks associated with boating and accept the associated liability,” said spokesperson Chris Brooks. “This liability waiver provides some protection to our company in the case a participant were to be injured or lose/damage personal property during the course of their boat rental. We were seeking a solution for customers to review/consider/sign the waiver in advance of their arrival on site, to help ensure on-time departures.”

WaiverSign creates an event for each boat rental, then creates a signing link associated with each boat rental that links to the company’s liability waiver template.

WaiverSign’s “pay as you go” subscriptionmodel works well for a seasonal business. “We previously worked with firms that required pre-payment of lump packages of waivers and consistently found we were paying for more waivers than we needed,” Brooks added.

Another boating rental operationreported: “I've tried all the waiver systems and WaiverSign is the best. With others, there were always issues and no customer service on weekends when I needed them. We moved to WaiverSign and started using QR codes and I've basically forgotten about it,” said Beau Sisul of Lone Star Party Boat Rental Lake Travis.

Kelsey Bracewell reported that WaiverSign has replaced a constant backlog of PDF trail permits with a far more effective process that is efficient, customer-friendly and reasonably priced for the Dahlgren Railroad Heritage Trail. The Heritage Trailis a 16-mile route across Virginia’s King George County south of the Potomac River. The trail offers walking, running, cycling and other recreational non-motorized uses while preserving 240 acres of wildlife and natural beauty.

In the past trail use permits (waivers) were processed manually or via individually made PDF documents. A growing demand for permits created a backlog that led to WaiverSign. This system delivers a near immediate receipt of permit approval and a copy delivered via email, including email receipts for users.

“We love being able to add custom questions to the release form. We can now gather key information before the trip such as wetsuit size, shoe sizes and medical info. Going paperless and getting the info on a spreadsheet has been so beneficial,” said Bracewell.

Stall High is the #1 Digital Clinic App connecting horse people all over the world. Launched in September 2020, digital clinics and custom horse bits help people achieve improvement in their riding and relationship with their horses, explained Laurie Roth.

“We’ve had many people from all over the country who wanted to share their success on our platform along with pictures and before/after videos. We needed a simple, electronic way for them to give their permission to share their information and media content publicly. WaiverSign is an affordable, user-friendly method for this necessary step. We’ve had a 100 percent return from our customers since implementing this hassle-free software,” she said.

Fernando Luis of FoodHoodMX introduced WaiverSign in lieu of continuing with paper waivers so that the company could put a better professional foot forward. His clients, who rent bikes to cycle to Mexico City’s food hubs, now have time to read the waiver because it is sent prior to the activity. It also generates confidence that this is a serious company.

In Canada, Andres Gomez of the Calgary Cycling Club said that using WaiverSign “gives me peace of mind and I think the pricing is very affordable for what it offers. This year our club grew exponentially and I felt I needed to implement a liability and media release waiver. I also started creating photos and videos from our rides and posting them on Instagram so I wanted to have a media release form so I could post photos and videos of our rides online.” He has also noticed more interest in the club after using WaiverSign. “I think people see that this is a structured club and we take safety seriously.”

WaiverSign (https://www.waiversign.com/) has experienced a massive spike in signups for its application services. Over the past two years, accounts have grown by nearly 200%.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

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Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign’s Digital Liability Releases Help Make Life Easier for Whirlyball and Big Shots Basketball

SALT LAKE CITY, UT, Sept. 22, 2021 – Balls and teams are the common denominators of two of the newest (and more unusual) clients of Resmark System’s WaiverSign.

WhirlyBall and Big Shots Basketball now count among the many satisfied WaiverSign clients who during the pandemic are especially appreciative of the paperless efficiencies and no contact procedures that come with this leading digital waiver solution.

The sports company known as Big Shots began using WaiverSign in 2020.

“This is one of the best things we have done in 16 years of running Big Shots,” says Jeffrey Schneider, CEO. “Our numbers have been unbelievable. At every event when people walk into a gym they are asked to present a waiver. If they leave the venue and come back, they show their waiver on their phones again. Everything is 100 percent electronic.”

“We work to provide the very best youth basketball events and WaiverSign has become a part of these events,” he says.

Pre WaiverSign, collecting liability releases required a lot of paper. Consider 30 different facilities, some with multiple venues, hosting 60 events a year. “From March to August 2021 we’ve collected waivers for 49,000 people. WaiverSign has made it simple for our clients. We have two people collecting spectator waivers and team registrations.”

Instead of illegible, hard-to-file paper waivers, the digital documents are easily stored and equally easy to access. And scanning for who does and does not have a waiver is easy to do. Staff advise people walking through the doors to pull out their phones and they do a quick check then and there. 

“We knew that implementing a waiver system would not be easy, but WaiverSign has been a tremendous boon for us. The digital system also allows us to streamline our operations. Eventually, we want all of our venues run the same way. If you walk into a Big Shots event in Virginia or the Carolinas, protocols will be the same. I think we would be over 60,000 users if certain venues were not still using paper,” adds Schneider.

Adam Elias, Vice President of WhirlyBall, explains that his company utilizes WaiverSign at all of its locations in three states: Colorado, Illinois and Wisconsin. But it was only last summer at the beginning of the pandemic that digital waivers were fully utilized instead of the now old-fashioned paper waivers that clients were requested to fill out but “that as often as not were illegible”.

WhirlyBall adapted WaiverSign to its needs as an amusement company, with most of its guests completing the digital waivers before they come through the door.

“We see tens of thousands of people a year at our high-volume facilities,” said Elias. “WaiverSign offers a great way to manage waivers – replacing the mountains of paperwork we used to deal with. This system offers back-office benefits and has helped to streamline processes when it comes to managing the archives. Overall WaiverSign makes for a more seamless operation.”

The appeal of WhirlyBall is an unbeatable combination of chef-driven menus, rotating craft beer and cocktail selections topped off with bowling, laser tag, and its namesake activity, whirlyball, a mix of lacrosse and bumper cars played by two teams of five.

When requesting waivers, businesses want clients to commit by signature their understanding of the risks involved in pursuing a particular activity. In addition, the waivers also communicate that the pandemic puts at risk all who choose to enter a locale. By acknowledging in advance the risks, the participant assumes responsibility for a decision to partake; and businesses adhering to disease-mitigation protocols may steer clear of liability for illness-related claims.

WaiverSign has experienced a massive spike in signups for its digital liability waiver application services. In the first quarter 2021, WaiverSign saw a 32 percent increase in the number of online waiver accounts signing up compared to the same time period in 2020.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience. Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

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Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Resmark Systems Launches Website Design & Development Services At Prices Small Businesses Can Finally Afford

SALT LAKE CITY, UT, May 12, 2021 – One company attributes its success and relevancy by carefully listening to its customers.

“The success of our clients means everything to us. We not only listen to their goals and needs but also help each client assess what will indeed make them the most successful,” said Brandon Lake, Founder of Resmark Systems.

One brand-new service that launched in spring 2021, website design and marketing, is a direct result of assessing what clients need and then making that magic happen for them.

For years, a high-converting website has been out of reach financially for so many small businesses. Resmark Systems can now offer custom website design and development services at prices affordable to small businesses across the industry spectrum. The turn-around time from start to finish can be as few as 10 days. Learn more about the website design and development process.

Resmarkweb.com is predicated on today’s reality that an underperforming website wastes time and money and misses out on potential revenue, said Lake. “A well-designed website is one of the absolute keys to the success of any business and is often one of the most overlooked.”

In redesigning and/or creating a new website, the Resmark team focuses on key changes in technical capabilities that help yield additional revenues. Mobile optimization is critical: Sixty-two percent of website visits now come through the mobile experience (in lieu of a desktop experience).

Also, when conversion rates can drop up to 7 percent for every second it takes a site to load, maximizing site load time and speed is paramount. Site performance studies show that faster-loading sites rank higher than competition on Google and other search engines.

“All of this is about building trust. First impressions are established in the first milliseconds of a site visit and 94 percent of a first impression is related to page design,” underscored Lake. Building trust also means being effective with a local search.

The initial setup for up to a 10-page website is $950. Clients can then decide which monthly operational plan fits their needs. Each of three plans includes intuitive page editing, built-in SEO tools, fast-loading optimizations, and regular backup service. Each is designed to work efficiently on mobile and desktop.

Rates start as low as $79 monthly. The entry-level rate includes:

●       Best-in-class hosting on Amazon Cloud (AWS)

●       Security Certificate management (SSL)

●       Content access & editor

●       Analytics dashboard

●       Website backups

●       Mobile Optimizer

●       Site Speed Optimizer

●       Complimentary image library

●       Email support

Additional services in the $139 and $239 monthly plans may include but are not limited to weekly analytics reports and a local search booster. Clients may retain full control over the content and make their own edits, or they may work with a Resmark site editor. See website design and pricing packages.

Watch a YouTube Webinar on “How to Improve Your Website: 5-Key Steps”

Chris Carfi and Adam Ferris, digital marketing experts known for their work in creating some of the most effective websites and marketing strategies for well-known brands around the world, join Brandon Lake, CEO of RESMARK & WaiverSign, in discussing a 5-step plan that a business can implement today to improve their website.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operatorswith multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion. 

For more information, visit http://www.resmarksystems.com/or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Resmark Systems Contact:

Chip Broyles, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: http://www.resmarksystems.com/

Personal Trainers Eagerly Adopt Digital Liability Waivers Through WaiverSign

Being cooped up by the pandemic may mean copping out on exercise. But spring brings the urge to take our bodies to task once again. A cadre of personal trainers stands ready to help with corporeal renovations.

For example, a team of seven personal trainers serves up to 40 clients daily at Wattage, a personal training facility in Chicago. Manager Maria Candia explains that training here is appointment-based, semi-private, or one-on-one.

“People want to move for an hour under the guidance of an experienced and certified trainer, someone who knows exactly what to do to help, even when outside of the gym,” she says.

Along with so many other businesses, Wattage was closed for a period of time in 2020, re-opening in June after establishing COVID-19 protocols to protect clients and staff. Among its protocols was the implementation of WaiverSign that provides a paperless path to obtaining signed online liability waivers from clients.

WaiverSign was an upgrade from the center’s traditional way of handing out paper waivers for clients to sign before they used the workout equipment. Now clients sign workout-related waivers, digitally produced, before coming to the center or affix their signatures at a kiosk right at the center. And they are asked to sign a COVID-19-related Code of Conduct, also digital, that pledges them to adhere to the center’s protocols.

“The team at WaiverSign has been good at answering questions and helping us after we established the legal language,” notes Candia. “The WaiverSign system is organized by type of waiver and all in one place. This is so much better than juggling and storing multiple paper waivers.”

With protocols and waivers in place, Candia is looking forward to the fair-weather days when clients can enjoy the fresh air coming in from the open garage-size doors.

“We have a great team who keep the gym super clean and organized. The fresh air makes clients and trainers more relaxed,” she says.

Waivers are long associated with such high-risk pursuits as sky diving, river rafting, and bungee jumping. But as reported in Money, June 9, 2020, “As Americans return to their favorite gyms, salons, and restaurants, waivers will be part and parcel of the experience…”

By requiring signed waivers, businesses want clients to commit by signature, their understanding that this pandemic puts at risk all who choose to enter a locale. By acknowledging in advance the risks, the participant assumes responsibility for a decision to partake; and businesses adhering to disease-mitigation protocols may steer clear of liability for illness-related claims.

WaiverSign has experienced a massive spike in signups for its digital liability waiver application services. In the first quarter 2021, WaiverSign saw a 32% increase in the number of online waiver accounts signing up compared to the same time period in 2020.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience. Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Signing WaiverSign’s Digital Waiver is Step 1 in Pay-to-Play Backyard Pool

SALT LAKE CITY, Feb. 24, 2021 – Ned Gilardino lives in Colorado. He’s a retired teacher enjoying one of his retirement assets, his home with mountain views and an 800-square-foot swimming pool. Last summer he realized that with the pandemic-driven closures of public swimming pools his own backyard amenity might be turned to profit. He arranged through Swimply.com to list his pool as available for single-party rent by the hour.

“People paid me, brought me wine to thank me, and were so grateful they had some place to go. The need is there,” he said.

One of his clients, an attorney, asked: “Where’s the waiver?” This prompted Gilardino’s search for a convenient, paper-free service that would protect him and his house. This summer all of his clients will be asked to log on to WaiverSign and sign a digital release of liability form prior to arrival.

As of early February 2021, he had already taken nearly 50 reservations for pool rentals between mid-May and end September. He’s curious to know who he’ll host this summer. Last year his clients ranged from young people training for water polo to a company using the pool for 150 hours of lifeguard training and to a crew shooting a music video. But most clients are families and friends.

Shannon Maloney, Front Desk Manager of the Manhattan Plaza Health Club in New York City, began using the online waiver system when the club was allowed to re-open following a pandemic shut-down. One of Shannon’s goals in securing WaiverSign is to minimize services that involve frequent touching of paper and pen.

“WaiverSign is the most affordable service I found and also very user friendly. It’s easy for everyone to use,” she said. “If I could have done this a long time ago, I would have. Among our government-mandated guidelines for gyms in New York City, we have to have everybody fill out a health screening when they come in. People can fill out their waiver on their mobile device on the way here. We also have two computer stations in the lobby they can use.”

To date, in the first quarter 2021, WaiverSign has seen a 32% increase in the number of online waiver accounts signing up compared to the same time period in 2020. During 2020, WaiverSign saw a record increase in clients. Growth was fueled by more companies moving to contactless solutions prompted by COVID-19, a welcome exodus from the legal worries that accompany the disorganization of the paper process.

“Businesses everywhere are finding they can be far more organized, improve customer service and build a clean contact database through the collection of digital waivers,” said Brandon Lake, CEO of Resmark’s WaiverSign.

Who comprise WaiverSign’s clients?

Following is a rough breakdown by industry. Personal care comprises spas, salons, gyms, yoga studios and related services. Nonprofits encompass churches and a variety of other entities.

Industry                                               Percentage of WaiverSign Client Base

 

Travel & Tourism                                 34.22%

Personal Care                                     30.34%

Non-Profit                                           10.44%

Sporting Events & Leagues                11.17%

Entertainment                                       7.28%

Education Services                              6.55%

WaiverSign clients not only include creative business opportunities like Ned Gilardino’s swimming pool, but also major organizations such as the Montreal Canadiens Hockey Team, Westin Hotel properties, Planet Fitness, YMCA, Toyota, San Francisco 49ers, and many more.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use online digital liability waivers solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple way for collecting customer information in whatever reservation or scheduling system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About Resmark Systems

The premier marketing and online booking system for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

RESMARK Systems Focuses On How to Help Tour Operators In Post-Pandemic World

SALT LAK CITY, UT, Nov 9, 2020 – Chip Broyles has his finger on the pulse of the tours and activities industry and what tour operators can be doing now to prepare for a post-pandemic future.

Broyles is Vice President of Client Success for RESMARK Systems in Salt Lake City, Utah. Founded in 2005, this company helps clients manage all functions of a tour operator business from online reservations and marketing to finances and accounting. RESMARK’s automated functions stretch marketing dollars and reduce staff costs. Clients pay fees based on actual transactions.

Along with much of the broader hospitality industry, many tour and activity operators throughout the world have been in freefall this year.

“We are preparing for the inevitable return in the coming months. Things will eventually return to pre-pandemic levels. We learned a lot with this pandemic about how to rethink tours, rethink social spacing and how to accommodate what’s going on in the world. Everything is not about COVID-19 but is a reality of what has affected tours and activities,” says Broyles.

Among the issues facing tour operators this year were:

●       Cancelled reservations including an almost total drop-off in international travel. Broyles says this is slowly coming back.

●       An unexpected demand on some tour operators to meet domestic requests in June, July and August. “A lot of people were pent up and wanted to get out. Those tour operators who could accommodate found themselves extremely busy. Some had more business than they could handle because of limited staff. They might be open but they might not have all of the guides who would be comfortable working in these times,” says Broyles.

●       Learning to push forward, plan ahead, clean house and get ready to be busy again. “We have no idea when this will happen. Things are happening slowly. Certain islands in the Caribbean are starting to open up,” he says.  “Now is still a great time to look at tightening things up. So often, tour operators have too many offerings, too many activities and tours.”

Broyles and his team are providing counsel on these and other issues to existing RESMARK clients and to others who aren’t yet on board.

“We’re seeing movement where we didn’t have traction before. People are deciding suddenly they need a reservation system to manage the flow of people. Perhaps they have had to cut staff during the pandemic and probably missed revenue projections. We help them think outside of the box and show them how they can manage customers by leveraging the tools that a reservation system like RESMARK offers: marketing, built-in waivers and customer service are all built into the platform.”

“It’s uncanny how spot on RESMARK’s well rounded feature set is right now for the times,” he says. “RESMARK Systems is like having four-wheel drive on a truck. It’s there when you need it; otherwise it’s not in your way.”

RESMARK’s fields are completely customizable, from the minimum first and last name and email address to custom fields and questions about such particulars as food and drink allergies.

“The tour and activity world is a very diverse universe. You need different information from people for different activities. For a hot air balloon ride, for example, you need people’s weights. A rafting outfitter on a backcountry trip that includes being in a National Park may need detailed medical and dietary information. RESMARK allows you to choose what fields you need; it can store or create manifests on each launch and each reservation on every single launch.”

He says his team is doing all they can to help tour and activity operators get back online. “These companies are struggling financially. RESMARK’s transactional billing solution allows companies to use this slower time to get their business fully configured in the RESMARK platform at little to no cost. When volume begins to ramp up again, the business can now operate at a lower cost due to all the automation in the system. This will be key to a successful recovery for many tour operators.”

“Part of our goal is to provide not just reservation software but support to our users. We want to share the knowledge and information that we’re learning from each other on how to run the business and how to leverage technology and use it in the right way,” he says. The company shares webinars, blog posts and press and marketing communiques to give people confidence in navigating the road ahead and ideas on how best to use the system.

The RESMARK team had no way of envisioning 15 years ago that one of RESMARK’s turn-off or turn-on features, WaiverSign, would emerge as a key player during the pandemic. This function that allows businesses to collect digital waivers also inherently has the capability of helping to track where and when people may have been exposed to COVID-19.

Subsequently, workout centers, dog groomers and beauty salons are among the myriad of assorted businesses that have recognized WaiverSign’s potential for keeping them on the straight and narrow, notes Broyles.

About WaiverSign

For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About RESMARK Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. RESMARK Systems offers comprehensive tour operator software created by tour operators with multiple years of experience.  RESMARK Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  RESMARK provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Resmark Systems’ WaiverSign Experiences Unprecedented Surge

SALT LAKE CITY, UT, Aug. 27, 2020 – What do the San Francisco 49ers, Planet Fitness and Westin Hotels & Resorts have in common?

The professional football team, the franchisor and operator of fitness centers and the worldwide lodging corporation have all recently begun usingWaiverSign, Resmark Systems’ digital release of liability waiver application.

Thanks to its intuitive design, this system is meeting a myriad of online waiver and even other electronic document needs created by the current pandemic crisis.

For example, in early August Resmark’s WaiverSign began partnering with the Adventure Travel Trade Association (ATTA) as its Official Digital Liability Release partner. This leading association of adventure travel operators and community have incorporated into its membership WaiverSign offerings at a special rate.

“Now more than ever, businesses need to mitigate risk for customers and employees. One critical component of that playbook is the use of waivers,” said Brandon Lake, Founder and CEO of WaiverSign. Thanks to its intuitive design and ability to customize, this system is meeting a myriad of needs created by the current pandemic crisis.

Some businesses deal with risk on a daily basis, but the pandemic has introduced a baseline level of risk for nearly every business. Whether it's a standard liability waiver or a new COVID screening form, with WaiverSign, documents will be easier to share, sign and manage.

The WaiverSign support team helps companies transition from paper to digital waivers waivers so they can start receiving signatures as soon as possible. A simple link on any device, on on-site kiosks and via email links allow participants to review and sign online waivers or release forms. Every signed waiver is securely stored and can be quickly retrieved within seconds. WaiverSign can even pass data back to registration and/or reservation systems.

WaiverSign is also engaged in hosting webinars to educate clients who use its services. On Aug 25, for example, a webinar was directed to the ATTA membership and community. Apanel of experts discussed

  • How and why waivers can be used to mitigate risk
  • The benefits of digital, contactless waivers
  • Customizing documents to your business needs

On the panel were Shannon Stowell, CEO of the ATTA; Chun T. Wright, Law Office of Chun T. Wright; and Brandon Lake, Founder and CEO of WaiverSign.

“This is a critical time for companies who are in the struggle to stay afloat. They see WaiverSign as an expedient and reliable risk management tool that has taken on a life of its own because of the challenges of the pandemic. I’m really pleased that we have been prepared to meet today’s urgent needs,” said Lake.                             

About Adventure Travel Trade Association (ATTA)

Established in 1990, the ATTA serves more than 1300 member organizations in 100 countries worldwide. From tour operators to tourism boards, specialty agents to accommodations, all ATTA members share a genuine love for global exploration and a vested interest in the sustainable development of tourism. The ATTA delivers solutions and connections that propel members towards their business goals and the industry toward a responsible and profitable future.

About WaiverSign

For more information, visit https://www.waiversign.com/or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operatorswith multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.