Yoga & Wellness Professionals Embrace WaiverSign at an Incredibly Fast Pace

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Released on Thursday, 20 January 2022 10:03

SALT LAKE CITY, UT, Jan. 20, 2022 – The stats are mind-boggling. For example, the number of yoga practitioners in the United States has almost doubled in the past decade. Now one in 10 Americans do yoga, making the United States one of the top countries where it is practiced.

Even through the pandemic, yoga practitioners around the country have found ways to keep premises open and clients limber and engaged.

One critical tool for yoga professionals continues to be a contractual agreement between practitioner and client that acknowledges the inherent risk in pursuing this activity. This tool is called a yoga liability waiver.

A Salt Lake City-based company, WaiverSign (www.waiversign.com/), has carved out an international niche for itself by providing intuitive and efficient ways that allow operators to secure digitally-signed liability waivers that are collected, stored and can be retrieved for on-demand information about clients, including activities pursued and where and when.

The yoga industry has found WaiverSign to be a smart, hassle-free and contact-free way to handletheir liability and exposure.  When compared to pre-pandemic (2019) numbers, the quantity of yoga and related wellness clients of WaiverSign has nearly tripled.

“Already in 2022, we see this strong growth trend continuing, as providers are looking for ways to simplify customer processes, get more organized and help the environment,” said Kate Tucker, Business Development Manager. “WaiverSign is being wrapped into business models and protocols for companies of all shapes and sizes.”

The premise of WaiverSign is that it should be easy for both companies and for their clients. This element is particularly important in the environment where yoga is being practiced.  A yoga studio is designed to help people relax, find balance, be strengthened and de-stress. Handing out paper liability forms can disrupt the experience. With digital waivers, creating or modifying a release and waiver of liability form is easy, and signing is even easier. Gone are the days of dealing with paper waivers. A digital waiver makes yoga studio owners, teachers or independent contractors all appear more professional. Here’s how:

• Collecting signatures digitally is contactless, paperless and less expensive than printing and storing paper
• Information on release forms can be easily updated
• It’s easy to look up any contact or document in seconds
• Release forms can be custom-branded

In addition to liability waivers, yoga and wellness businesses also find WaiverSign helpful in serving up their membership agreements as WaiverSign can provide a single link to sign both agreements at once.

For more details, please see https://www.waiversign.com/yoga-liability-waiver

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

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Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Companies Touting Diverse Adventures Are Making Paper Waivers Obsolete with WaiverSign

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Released on Wednesday, 12 January 2022 11:00

SALT LAKE CITY, UT, Jan. 12, 2022– The quest for adventure knows no bounds, from hopping on bikes to visit food hubs in Mexico City to renting yachts at a Chicago boatyard. 

One emerging common denominator in the diverse realm called adventure is WaiverSign, an online servicethat allows tour operators to eliminate paper waivers, simplify the waiver collection process and eliminate manual data-entry for all their participants.

Enthusiasm for WaiverSign runs high. Here are some storiesfrom a handful of WaiverSign clients who are finding major benefits from their switch to WaiverSign.

Forces Wives Challenge is a non-profit organization that raises money for various charities linked to the militaryallows military wives to come together and share adventures.

“WaiverSign ticked all the boxes for our organization. It’s more environmentally friendly, more efficient and so easy to use! Now we can be well prepared before an event with no hassle and cost of hard copies,” said spokesperson Stephanie Quintrell.

Chicago Yachting rents private boats with a captain at the helm, and it rents smaller boats for experienced boaters who don’t require a professional captain.

“We use a liability waiver to make sure that all of our customers understand the risks associated with boating and accept the associated liability,” said spokesperson Chris Brooks. “This liability waiver provides some protection to our company in the case a participant were to be injured or lose/damage personal property during the course of their boat rental. We were seeking a solution for customers to review/consider/sign the waiver in advance of their arrival on site, to help ensure on-time departures.”

WaiverSign creates an event for each boat rental, then creates a signing link associated with each boat rental that links to the company’s liability waiver template.

WaiverSign’s “pay as you go” subscriptionmodel works well for a seasonal business. “We previously worked with firms that required pre-payment of lump packages of waivers and consistently found we were paying for more waivers than we needed,” Brooks added.

Another boating rental operationreported: “I've tried all the waiver systems and WaiverSign is the best. With others, there were always issues and no customer service on weekends when I needed them. We moved to WaiverSign and started using QR codes and I've basically forgotten about it,” said Beau Sisul of Lone Star Party Boat Rental Lake Travis.

Kelsey Bracewell reported that WaiverSign has replaced a constant backlog of PDF trail permits with a far more effective process that is efficient, customer-friendly and reasonably priced for the Dahlgren Railroad Heritage Trail. The Heritage Trailis a 16-mile route across Virginia’s King George County south of the Potomac River. The trail offers walking, running, cycling and other recreational non-motorized uses while preserving 240 acres of wildlife and natural beauty.

In the past trail use permits (waivers) were processed manually or via individually made PDF documents. A growing demand for permits created a backlog that led to WaiverSign. This system delivers a near immediate receipt of permit approval and a copy delivered via email, including email receipts for users.

“We love being able to add custom questions to the release form. We can now gather key information before the trip such as wetsuit size, shoe sizes and medical info. Going paperless and getting the info on a spreadsheet has been so beneficial,” said Bracewell.

Stall High is the #1 Digital Clinic App connecting horse people all over the world. Launched in September 2020, digital clinics and custom horse bits help people achieve improvement in their riding and relationship with their horses, explained Laurie Roth.

“We’ve had many people from all over the country who wanted to share their success on our platform along with pictures and before/after videos. We needed a simple, electronic way for them to give their permission to share their information and media content publicly. WaiverSign is an affordable, user-friendly method for this necessary step. We’ve had a 100 percent return from our customers since implementing this hassle-free software,” she said.

Fernando Luis of FoodHoodMX introduced WaiverSign in lieu of continuing with paper waivers so that the company could put a better professional foot forward. His clients, who rent bikes to cycle to Mexico City’s food hubs, now have time to read the waiver because it is sent prior to the activity. It also generates confidence that this is a serious company.

In Canada, Andres Gomez of the Calgary Cycling Club said that using WaiverSign “gives me peace of mind and I think the pricing is very affordable for what it offers. This year our club grew exponentially and I felt I needed to implement a liability and media release waiver. I also started creating photos and videos from our rides and posting them on Instagram so I wanted to have a media release form so I could post photos and videos of our rides online.” He has also noticed more interest in the club after using WaiverSign. “I think people see that this is a structured club and we take safety seriously.”

WaiverSign (https://www.waiversign.com/) has experienced a massive spike in signups for its application services. Over the past two years, accounts have grown by nearly 200%.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign’s Digital Liability Releases Help Make Life Easier for Whirlyball and Big Shots Basketball

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Released on Wednesday, 22 September 2021 11:47

SALT LAKE CITY, UT, Sept. 22, 2021 – Balls and teams are the common denominators of two of the newest (and more unusual) clients of Resmark System’s WaiverSign.

WhirlyBall and Big Shots Basketball now count among the many satisfied WaiverSign clients who during the pandemic are especially appreciative of the paperless efficiencies and no contact procedures that come with this leading digital waiver solution.

The sports company known as Big Shots began using WaiverSign in 2020.

“This is one of the best things we have done in 16 years of running Big Shots,” says Jeffrey Schneider, CEO. “Our numbers have been unbelievable. At every event when people walk into a gym they are asked to present a waiver. If they leave the venue and come back, they show their waiver on their phones again. Everything is 100 percent electronic.”

“We work to provide the very best youth basketball events and WaiverSign has become a part of these events,” he says.

Pre WaiverSign, collecting liability releases required a lot of paper. Consider 30 different facilities, some with multiple venues, hosting 60 events a year. “From March to August 2021 we’ve collected waivers for 49,000 people. WaiverSign has made it simple for our clients. We have two people collecting spectator waivers and team registrations.”

Instead of illegible, hard-to-file paper waivers, the digital documents are easily stored and equally easy to access. And scanning for who does and does not have a waiver is easy to do. Staff advise people walking through the doors to pull out their phones and they do a quick check then and there. 

“We knew that implementing a waiver system would not be easy, but WaiverSign has been a tremendous boon for us. The digital system also allows us to streamline our operations. Eventually, we want all of our venues run the same way. If you walk into a Big Shots event in Virginia or the Carolinas, protocols will be the same. I think we would be over 60,000 users if certain venues were not still using paper,” adds Schneider.

Adam Elias, Vice President of WhirlyBall, explains that his company utilizes WaiverSign at all of its locations in three states: Colorado, Illinois and Wisconsin. But it was only last summer at the beginning of the pandemic that digital waivers were fully utilized instead of the now old-fashioned paper waivers that clients were requested to fill out but “that as often as not were illegible”.

WhirlyBall adapted WaiverSign to its needs as an amusement company, with most of its guests completing the digital waivers before they come through the door.

“We see tens of thousands of people a year at our high-volume facilities,” said Elias. “WaiverSign offers a great way to manage waivers – replacing the mountains of paperwork we used to deal with. This system offers back-office benefits and has helped to streamline processes when it comes to managing the archives. Overall WaiverSign makes for a more seamless operation.”

The appeal of WhirlyBall is an unbeatable combination of chef-driven menus, rotating craft beer and cocktail selections topped off with bowling, laser tag, and its namesake activity, whirlyball, a mix of lacrosse and bumper cars played by two teams of five.

When requesting waivers, businesses want clients to commit by signature their understanding of the risks involved in pursuing a particular activity. In addition, the waivers also communicate that the pandemic puts at risk all who choose to enter a locale. By acknowledging in advance the risks, the participant assumes responsibility for a decision to partake; and businesses adhering to disease-mitigation protocols may steer clear of liability for illness-related claims.

WaiverSign has experienced a massive spike in signups for its digital liability waiver application services. In the first quarter 2021, WaiverSign saw a 32 percent increase in the number of online waiver accounts signing up compared to the same time period in 2020.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience. Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Resmark Systems Launches Website Design & Development Services At Prices Small Businesses Can Finally Afford

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Released on Wednesday, 12 May 2021 08:32

SALT LAKE CITY, UT, May 12, 2021 – One company attributes its success and relevancy by carefully listening to its customers.

“The success of our clients means everything to us. We not only listen to their goals and needs but also help each client assess what will indeed make them the most successful,” said Brandon Lake, Founder of Resmark Systems.

One brand-new service that launched in spring 2021, website design and marketing, is a direct result of assessing what clients need and then making that magic happen for them.

For years, a high-converting website has been out of reach financially for so many small businesses. Resmark Systems can now offer custom website design and development services at prices affordable to small businesses across the industry spectrum. The turn-around time from start to finish can be as few as 10 days. Learn more about the website design and development process.

Resmarkweb.com is predicated on today’s reality that an underperforming website wastes time and money and misses out on potential revenue, said Lake. “A well-designed website is one of the absolute keys to the success of any business and is often one of the most overlooked.”

In redesigning and/or creating a new website, the Resmark team focuses on key changes in technical capabilities that help yield additional revenues. Mobile optimization is critical: Sixty-two percent of website visits now come through the mobile experience (in lieu of a desktop experience).

Also, when conversion rates can drop up to 7 percent for every second it takes a site to load, maximizing site load time and speed is paramount. Site performance studies show that faster-loading sites rank higher than competition on Google and other search engines.

“All of this is about building trust. First impressions are established in the first milliseconds of a site visit and 94 percent of a first impression is related to page design,” underscored Lake. Building trust also means being effective with a local search.

The initial setup for up to a 10-page website is $950. Clients can then decide which monthly operational plan fits their needs. Each of three plans includes intuitive page editing, built-in SEO tools, fast-loading optimizations, and regular backup service. Each is designed to work efficiently on mobile and desktop.

Rates start as low as $79 monthly. The entry-level rate includes:

●       Best-in-class hosting on Amazon Cloud (AWS)

●       Security Certificate management (SSL)

●       Content access & editor

●       Analytics dashboard

●       Website backups

●       Mobile Optimizer

●       Site Speed Optimizer

●       Complimentary image library

●       Email support

Additional services in the $139 and $239 monthly plans may include but are not limited to weekly analytics reports and a local search booster. Clients may retain full control over the content and make their own edits, or they may work with a Resmark site editor. See website design and pricing packages.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operatorswith multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion. 

For more information, visit http://www.resmarksystems.com/or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Resmark Systems Contact:

Chip Broyles, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: http://www.resmarksystems.com/

Personal Trainers Eagerly Adopt Digital Liability Waivers Through WaiverSign

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Released on Wednesday, 28 April 2021 12:50

Being cooped up by the pandemic may mean copping out on exercise. But spring brings the urge to take our bodies to task once again. A cadre of personal trainers stands ready to help with corporeal renovations.

For example, a team of seven personal trainers serves up to 40 clients daily at Wattage, a personal training facility in Chicago. Manager Maria Candia explains that training here is appointment-based, semi-private, or one-on-one.

“People want to move for an hour under the guidance of an experienced and certified trainer, someone who knows exactly what to do to help, even when outside of the gym,” she says.

Along with so many other businesses, Wattage was closed for a period of time in 2020, re-opening in June after establishing COVID-19 protocols to protect clients and staff. Among its protocols was the implementation of WaiverSign that provides a paperless path to obtaining signed online liability waivers from clients.

WaiverSign was an upgrade from the center’s traditional way of handing out paper waivers for clients to sign before they used the workout equipment. Now clients sign workout-related waivers, digitally produced, before coming to the center or affix their signatures at a kiosk right at the center. And they are asked to sign a COVID-19-related Code of Conduct, also digital, that pledges them to adhere to the center’s protocols.

“The team at WaiverSign has been good at answering questions and helping us after we established the legal language,” notes Candia. “The WaiverSign system is organized by type of waiver and all in one place. This is so much better than juggling and storing multiple paper waivers.”

With protocols and waivers in place, Candia is looking forward to the fair-weather days when clients can enjoy the fresh air coming in from the open garage-size doors.

“We have a great team who keep the gym super clean and organized. The fresh air makes clients and trainers more relaxed,” she says.

Waivers are long associated with such high-risk pursuits as sky diving, river rafting, and bungee jumping. But as reported in Money, June 9, 2020, “As Americans return to their favorite gyms, salons, and restaurants, waivers will be part and parcel of the experience…”

By requiring signed waivers, businesses want clients to commit by signature, their understanding that this pandemic puts at risk all who choose to enter a locale. By acknowledging in advance the risks, the participant assumes responsibility for a decision to partake; and businesses adhering to disease-mitigation protocols may steer clear of liability for illness-related claims.

WaiverSign has experienced a massive spike in signups for its digital liability waiver application services. In the first quarter 2021, WaiverSign saw a 32% increase in the number of online waiver accounts signing up compared to the same time period in 2020.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple and fool-proof way for collecting customer information in whatever reservation system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience. Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Signing WaiverSign’s Digital Waiver is Step 1 in Pay-to-Play Backyard Pool

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Released on Wednesday, 24 February 2021 09:49

SALT LAKE CITY, Feb. 24, 2021 – Ned Gilardino lives in Colorado. He’s a retired teacher enjoying one of his retirement assets, his home with mountain views and an 800-square-foot swimming pool. Last summer he realized that with the pandemic-driven closures of public swimming pools his own backyard amenity might be turned to profit. He arranged through Swimply.com to list his pool as available for single-party rent by the hour.

“People paid me, brought me wine to thank me, and were so grateful they had some place to go. The need is there,” he said.

One of his clients, an attorney, asked: “Where’s the waiver?” This prompted Gilardino’s search for a convenient, paper-free service that would protect him and his house. This summer all of his clients will be asked to log on to WaiverSign and sign a digital release of liability form prior to arrival.

As of early February 2021, he had already taken nearly 50 reservations for pool rentals between mid-May and end September. He’s curious to know who he’ll host this summer. Last year his clients ranged from young people training for water polo to a company using the pool for 150 hours of lifeguard training and to a crew shooting a music video. But most clients are families and friends.

Shannon Maloney, Front Desk Manager of the Manhattan Plaza Health Club in New York City, began using the online waiver system when the club was allowed to re-open following a pandemic shut-down. One of Shannon’s goals in securing WaiverSign is to minimize services that involve frequent touching of paper and pen.

“WaiverSign is the most affordable service I found and also very user friendly. It’s easy for everyone to use,” she said. “If I could have done this a long time ago, I would have. Among our government-mandated guidelines for gyms in New York City, we have to have everybody fill out a health screening when they come in. People can fill out their waiver on their mobile device on the way here. We also have two computer stations in the lobby they can use.”

To date, in the first quarter 2021, WaiverSign has seen a 32% increase in the number of online waiver accounts signing up compared to the same time period in 2020. During 2020, WaiverSign saw a record increase in clients. Growth was fueled by more companies moving to contactless solutions prompted by COVID-19, a welcome exodus from the legal worries that accompany the disorganization of the paper process.

“Businesses everywhere are finding they can be far more organized, improve customer service and build a clean contact database through the collection of digital waivers,” said Brandon Lake, CEO of Resmark’s WaiverSign.

Who comprise WaiverSign’s clients?

Following is a rough breakdown by industry. Personal care comprises spas, salons, gyms, yoga studios and related services. Nonprofits encompass churches and a variety of other entities.

Industry                                               Percentage of WaiverSign Client Base

Travel & Tourism                                 34.22%

Personal Care                                     30.34%

Non-Profit                                           10.44%

Sporting Events & Leagues                11.17%

Entertainment                                       7.28%

Education Services                              6.55%

WaiverSign clients not only include creative business opportunities like Ned Gilardino’s swimming pool, but also major organizations such as the Montreal Canadiens Hockey Team, Westin Hotel properties, Planet Fitness, YMCA, Toyota, San Francisco 49ers, and many more.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use online digital liability waivers solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple way for collecting customer information in whatever reservation or scheduling system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About Resmark Systems

The premier marketing and online booking system for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

RESMARK Systems Focuses On How to Help Tour Operators In Post-Pandemic World

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Released on Monday, 09 November 2020 14:15

SALT LAK CITY, UT, Nov 9, 2020 – Chip Broyles has his finger on the pulse of the tours and activities industry and what tour operators can be doing now to prepare for a post-pandemic future.

Broyles is Vice President of Client Success for RESMARK Systems in Salt Lake City, Utah. Founded in 2005, this company helps clients manage all functions of a tour operator business from online reservations and marketing to finances and accounting. RESMARK’s automated functions stretch marketing dollars and reduce staff costs. Clients pay fees based on actual transactions.

Along with much of the broader hospitality industry, many tour and activity operators throughout the world have been in freefall this year.

“We are preparing for the inevitable return in the coming months. Things will eventually return to pre-pandemic levels. We learned a lot with this pandemic about how to rethink tours, rethink social spacing and how to accommodate what’s going on in the world. Everything is not about COVID-19 but is a reality of what has affected tours and activities,” says Broyles.

Among the issues facing tour operators this year were:

Broyles and his team are providing counsel on these and other issues to existing RESMARK clients and to others who aren’t yet on board.

“We’re seeing movement where we didn’t have traction before. People are deciding suddenly they need a reservation system to manage the flow of people. Perhaps they have had to cut staff during the pandemic and probably missed revenue projections. We help them think outside of the box and show them how they can manage customers by leveraging the tools that a reservation system like RESMARK offers: marketing, built-in waivers and customer service are all built into the platform.”

“It’s uncanny how spot on RESMARK’s well rounded feature set is right now for the times,” he says. “RESMARK Systems is like having four-wheel drive on a truck. It’s there when you need it; otherwise it’s not in your way.”

RESMARK’s fields are completely customizable, from the minimum first and last name and email address to custom fields and questions about such particulars as food and drink allergies.

“The tour and activity world is a very diverse universe. You need different information from people for different activities. For a hot air balloon ride, for example, you need people’s weights. A rafting outfitter on a backcountry trip that includes being in a National Park may need detailed medical and dietary information. RESMARK allows you to choose what fields you need; it can store or create manifests on each launch and each reservation on every single launch.”

He says his team is doing all they can to help tour and activity operators get back online. “These companies are struggling financially. RESMARK’s transactional billing solution allows companies to use this slower time to get their business fully configured in the RESMARK platform at little to no cost. When volume begins to ramp up again, the business can now operate at a lower cost due to all the automation in the system. This will be key to a successful recovery for many tour operators.”

“Part of our goal is to provide not just reservation software but support to our users. We want to share the knowledge and information that we’re learning from each other on how to run the business and how to leverage technology and use it in the right way,” he says. The company shares webinars, blog posts and press and marketing communiques to give people confidence in navigating the road ahead and ideas on how best to use the system.

The RESMARK team had no way of envisioning 15 years ago that one of RESMARK’s turn-off or turn-on features, WaiverSign, would emerge as a key player during the pandemic. This function that allows businesses to collect digital waivers also inherently has the capability of helping to track where and when people may have been exposed to COVID-19.

Subsequently, workout centers, dog groomers and beauty salons are among the myriad of assorted businesses that have recognized WaiverSign’s potential for keeping them on the straight and narrow, notes Broyles.

About WaiverSign

For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About RESMARK Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. RESMARK Systems offers comprehensive tour operator software created by tour operators with multiple years of experience.  RESMARK Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  RESMARK provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Resmark Systems’ WaiverSign Experiences Unprecedented Surge

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Released on Thursday, 27 August 2020 11:54

SALT LAKE CITY, UT, Aug. 27, 2020 – What do the San Francisco 49ers, Planet Fitness and Westin Hotels & Resorts have in common?

The professional football team, the franchisor and operator of fitness centers and the worldwide lodging corporation have all recently begun usingWaiverSign, Resmark Systems’ digital release of liability waiver application.

Thanks to its intuitive design, this system is meeting a myriad of online waiver and even other electronic document needs created by the current pandemic crisis.

For example, in early August Resmark’s WaiverSign began partnering with the Adventure Travel Trade Association (ATTA) as its Official Digital Liability Release partner. This leading association of adventure travel operators and community have incorporated into its membership WaiverSign offerings at a special rate.

“Now more than ever, businesses need to mitigate risk for customers and employees. One critical component of that playbook is the use of waivers,” said Brandon Lake, Founder and CEO of WaiverSign. Thanks to its intuitive design and ability to customize, this system is meeting a myriad of needs created by the current pandemic crisis.

Some businesses deal with risk on a daily basis, but the pandemic has introduced a baseline level of risk for nearly every business. Whether it's a standard liability waiver or a new COVID screening form, with WaiverSign, documents will be easier to share, sign and manage.

The WaiverSign support team helps companies transition from paper to digital waivers waivers so they can start receiving signatures as soon as possible. A simple link on any device, on on-site kiosks and via email links allow participants to review and sign online waivers or release forms. Every signed waiver is securely stored and can be quickly retrieved within seconds. WaiverSign can even pass data back to registration and/or reservation systems.

WaiverSign is also engaged in hosting webinars to educate clients who use its services. On Aug 25, for example, a webinar was directed to the ATTA membership and community. Apanel of experts discussed

• How and why waivers can be used to mitigate risk
• The benefits of digital, contactless waivers
• Customizing documents to your business needs

On the panel were Shannon Stowell, CEO of the ATTA; Chun T. Wright, Law Office of Chun T. Wright; and Brandon Lake, Founder and CEO of WaiverSign.

“This is a critical time for companies who are in the struggle to stay afloat. They see WaiverSign as an expedient and reliable risk management tool that has taken on a life of its own because of the challenges of the pandemic. I’m really pleased that we have been prepared to meet today’s urgent needs,” said Lake.                             

About Adventure Travel Trade Association (ATTA)

Established in 1990, the ATTA serves more than 1300 member organizations in 100 countries worldwide. From tour operators to tourism boards, specialty agents to accommodations, all ATTA members share a genuine love for global exploration and a vested interest in the sustainable development of tourism. The ATTA delivers solutions and connections that propel members towards their business goals and the industry toward a responsible and profitable future.

About WaiverSign

For more information, visit https://www.waiversign.com/or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operatorswith multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Resmark Systems’ WaiverSign Excels with Changing COVID Demands Thanks to Innate Flexibility

Details

Released on Thursday, 13 August 2020 11:04

SALT LAKE CITY, UT, Aug. 13, 2020 – Demand for WaiverSign, Resmark Systems’ digital release of liability waiver application is surging to meet more varied requests than its founders in 2013 might have envisioned initially.

Thanks to its intuitive design, this system is meeting a myriad of online waiver and even other electronic document needs created by the current pandemic crisis.

Following is a Q&A with Kate Tucker, WaiverSign’s Business Development Manager, concerning this system’s dynamic flexibility.

What is integral to the platform that allows WaiverSign to be flexible for use beyond liability waivers?

WaiverSign is fully customizable. An example is the ability to offer clients check boxes and even the ability to ask a question where you can have several answers. It can be programmed where the user can just select one answer. I've seen this come into play with specific COVID waivers with business owners presenting COVID symptoms and asking their clients/customers to select any symptoms they've been exhibiting or if they've been exposed to someone with COVID.

Many spas, salons, estheticians and massage therapists have been converting their intake forms to digital to allow their clients to sign before their service. Each service like a facial or massage can have its own unique link. These links can be linked together within the WaiverSign application to produce one unique link for the client to sign so that the signing process can be efficient and easy.

Other common uses of the WaiverSign platform include rental agreements, facility use agreements, amenity agreements, damage release forms, and even consent forms for image use with photography or videography.

What are the more popular features of the platform now coming into play?

One feature that many are finding very useful right now is the "Event Management" feature of WaiverSign. This is allowing business owners to set up specific events, associate them with a date, even assign a coordinator. This has come into play with the hotels that we've set up for their wedding, party and conference business, or sports teams and leagues with practices or games at specific facilities. They are presenting both standard liability waivers and COVID-specific documents and then asking the guests to sign. The custom questions capability on forms is also being used very heavily right now.

How is it being used as a COVID screening tool?

The business owner is relaying COVID language and rules per their state and then asking people to check if they've been exposed or not, whether or not they are exhibiting symptoms, and ensuring they can abide by the COVID mitigation protocols that the organization has in place.

How is WaiverSign being used for photo releases?

Companies often have photographic consent forms or model release forms giving the business permission to use photos or videos of participants in their marketing materials. As this function is similar to a liability waiver (adults signing for themselves and on behalf of minors), the use of WaiverSign for photo releases is a perfect fit.

What are some other “surprises” as regard to applications that appear to be meeting COVID-driven needs?

We've had a nice uptick in large sport team organizations (baseball, soccer, lacrosse, softball) using WaiverSign to have their players agree to COVID statements and also about signing them before practices and tournaments to make sure that no one is exhibiting signs or has been exposed to COVID.

We've equally had an uptick in off-road ATV, UTV parks presenting COVID language to their riders and asking them agree to park terms with new social distancing rules.

We've also had several swim teams sign up to use WaiverSign for the same reasons as above.

Several large, private athletic clubs in Denver, CO; New York City and in Oregon are having their entire membership agree to new rules and policies pertaining to COVID and social distancing, acknowledged via WaiverSign.

What are some other surprising ways the WaiverSign platform is being used by cheerleading groups, personal trainers, salons/spas and others?

These segments of the business have been really strong for WaiverSign. We've seen Yoga, Pilates, Barre, Zumba and personal trainers taking their classes to an online environment during COVID and asking their students to sign waivers as they train from home. Cheerleading teams have had their athletes sign waivers for cheer competitions and training from home as well. Two of the cheerleading teams have also taken their company manuals online, having parents agree to the training regimen and COVID procedures. Salons have also taken it a step further to explain to their clients during the WaiverSign process what can be expected of the cut/color experience during COVID -- new rules about masks, sanitation, lack of magazines that will be available to read, no outside food or drink etc.

Have you had to “tweak” the platform to meet different demands not originally anticipated?           

We've been rather fortunate that with the current flexibility of the system, it has worked very well for all these other needs.

Do these new uses change the way you are marketing WaiverSign?           

We are certainly adapting our messaging to fit with all the new needs that have been coming up over the past few months. We've also been helping see the benefits of using a digital process as we all search for more "contactless" ways to do business right now. For example, WaiverSign can definitely help our clients make the waiver signing process contactless. Business owners can place the waiver link on their websites, send the link out in confirmation emails or texts and also tie the waiver to a QR code so that people can scan the QR code on their own mobile devices so that tablets don't have to be shared or cleaned between signatures during COVID. This can all happen before a service, practice or appointment, creating a seamless and stress-free experience for their client/customer.

Does Resmark Systems have another product in the works based on the changes and demand?

So far, we haven't needed to look at developing additional products as our current WaiverSign platform has been a great fit for most cases. With the added variety in industries, however, we are looking at the build out of some additional features and integrations with platforms that many of our clients use.

About WaiverSign

For more information, visit https://www.waiversign.com/ or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.m

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Digital Waiver Systems Emerging as Key Player in Pandemic Contact Tracing

Details

Released on Tuesday, 30 June 2020 10:06

SALT LAKE CITY, UT, June 30, 2020 – In 14th century Nuremberg people in homes infected by the Black Plague were denied egress from their dwellings. This strategy kept the death count far lower in this German city than in the rest of Medieval Europe.

A strategy nearly seven centuries later to slow the course of COVID-19 is an iteration of this draconian measure. We’re asked to be responsible and to stay home. But as bars, beaches, sports events, and political rallies beckon, this isn’t happening and the pandemic is on restart.

What’s a public to do?

Enter Contact Tracing, a strategy whereby people are hired to play detective and follow COVID-19 leads. But this sleuthing is hindered by privacy concerns and dead ends.

However, in Salt Lake City, Utah, a company called WaiverSign has come up with a strategy that allows Contact Tracing to play sleuth digitally. It combines digital waivers with new contact tracing permissions to create the potential for almost instantaneous tracking once an infected contact is reported.

Here’s how.

When digital waivers are signed to allow people to participate in any kind of access or activity, these waivers automatically gather demographic and contact information of all participants.

In this same digital waiver process, businesses open to the public and events of all shapes and sizes can communicate in their electronic agreements the precautionary measures they’re taking against COVID-19 and ask participants to report back to them any positive test results following the event. The waiver, or other COVID-specific agreements, can also ask permission to provide contact information to health organizations for contact tracing purposes. These agreements can also give permission to communicate any potential exposure to others involved in the event.

“Using the WaiverSign platform for well-planned COVID-19 mitigation measures is a way that business and non-profit communities can help our country lessen the burden on an economy that hopes to recover,” said Brandon Lake, CEO of WaiverSign. “The WaiverSign process lends itself perfectly to these other measures. Companies can even create two agreements that the platform efficiently helps participants sign back to back. For example, one agreement might be a standard liability waiver and the other agreement could be specific to COVID and contact tracing.”

A WebMD story reported that one estimate of what it would cost to pay for a year all of the contact tracers needed to reopen the United States is $3.6 billion.

With appropriate and legal-advised wording, digital waivers or contact tracing agreements could give permission to business and events managers to communicate with followers before, during and after an event via email, phone or even social media. Communications can help attendees understand precautions, protocols and expectations regarding COVID-19.

Lake reported that Westin Hotels & Resorts recently signed up to use WaiverSign at several of their properties.

“One of their objectives was specifically around events such as conferences, weddings, and other large gatherings. Beyond protecting the company from liability related to COVID, this is an excellent opportunity to also use WaiverSign to collect event attendee data for contact tracing purposes,” he said.

“Ensuring that companies and event organizers have a plan to collect all participant information so that they can communicate with them is an essential part of any COVID mitigation plan - not only for contact tracing, but also to communicate with attendees regarding other critical information,” noted Lake.

About WaiverSign

Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use digital liability waivers and electronic liability release solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple way for collecting customer information in whatever reservation or scheduling system being used. For more information, visit https://www.waiversign.com/or call 877.741.7705.

About Resmark Systems

The premier marketing and reservation software platform for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience.  Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting.  Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion.  For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).

# # #

Media Contact Widness & Wiggins PR:

Sara Widness: 802.234.6704 / This email address is being protected from spambots. You need JavaScript enabled to view it.

Dave Wiggins: 720.301.3822 / This email address is being protected from spambots. You need JavaScript enabled to view it.

WaiverSign Contact:

Kate Tucker, Business Development Manager / 888.737.6275

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.