SALT LAKE CITY, Feb. 24, 2021 – Ned Gilardino lives in Colorado. He’s a retired teacher enjoying one of his retirement assets, his home with mountain views and an 800-square-foot swimming pool. Last summer he realized that with the pandemic-driven closures of public swimming pools his own backyard amenity might be turned to profit. He arranged through Swimply.com to list his pool as available for single-party rent by the hour.
“People paid me, brought me wine to thank me, and were so grateful they had some place to go. The need is there,” he said.
One of his clients, an attorney, asked: “Where’s the waiver?” This prompted Gilardino’s search for a convenient, paper-free service that would protect him and his house. This summer all of his clients will be asked to log on to WaiverSign and sign a digital release of liability form prior to arrival.
As of early February 2021, he had already taken nearly 50 reservations for pool rentals between mid-May and end September. He’s curious to know who he’ll host this summer. Last year his clients ranged from young people training for water polo to a company using the pool for 150 hours of lifeguard training and to a crew shooting a music video. But most clients are families and friends.
Shannon Maloney, Front Desk Manager of the Manhattan Plaza Health Club in New York City, began using the online waiver system when the club was allowed to re-open following a pandemic shut-down. One of Shannon’s goals in securing WaiverSign is to minimize services that involve frequent touching of paper and pen.
“WaiverSign is the most affordable service I found and also very user friendly. It’s easy for everyone to use,” she said. “If I could have done this a long time ago, I would have. Among our government-mandated guidelines for gyms in New York City, we have to have everybody fill out a health screening when they come in. People can fill out their waiver on their mobile device on the way here. We also have two computer stations in the lobby they can use.”
To date, in the first quarter 2021, WaiverSign has seen a 32% increase in the number of online waiver accounts signing up compared to the same time period in 2020. During 2020, WaiverSign saw a record increase in clients. Growth was fueled by more companies moving to contactless solutions prompted by COVID-19, a welcome exodus from the legal worries that accompany the disorganization of the paper process.
“Businesses everywhere are finding they can be far more organized, improve customer service and build a clean contact database through the collection of digital waivers,” said Brandon Lake, CEO of Resmark’s WaiverSign.
Who comprise WaiverSign’s clients?
Following is a rough breakdown by industry. Personal care comprises spas, salons, gyms, yoga studios and related services. Nonprofits encompass churches and a variety of other entities.
Industry Percentage of WaiverSign Client Base
Travel & Tourism 34.22%
Personal Care 30.34%
Sporting Events & Leagues 11.17%
Education Services 6.55%
WaiverSign clients not only include creative business opportunities like Ned Gilardino’s swimming pool, but also major organizations such as the Montreal Canadiens Hockey Team, Westin Hotel properties, Planet Fitness, YMCA, Toyota, San Francisco 49ers, and many more.
Founded in 2013, WaiverSign offers one of the most efficient, easy-to-use online digital liability waivers solutions available in today’s marketplace. An API (Application Programming Interface) allows other reservation and customer relationship databases to push and pull customer data directly to and from WaiverSign. This provides a simple way for collecting customer information in whatever reservation or scheduling system being used. For more information, visit https://www.waiversign.com/ or call 877.741.7705.
About Resmark Systems
The premier marketing and online booking system for tour and activity providers was founded in 2005 in Salt Lake City, Utah. Resmark Systems offers comprehensive tour operator software created by tour operators with multiple years of experience. Resmark Systems software is designed to manage all functions of the tour operator business from online reservations and marketing to finances and accounting. Resmark provides proven cost savings, comprehensive tracking and reporting and unparalleled lead conversion. For more information, visit http://www.resmarksystems.com/ or call 888.RESMARK (737.6275).
# # #
Media Contact Widness & Wiggins PR:
Kate Tucker, Business Development Manager / 888.737.6275